Refund policy

Cancellations, Refunds & Returns

Deposits are strictly non-refundable, even if production has not started.

  •  Custom-made products cannot be cancelled, modified, returned, or exchanged once production begins.
  • VanityBeautySG reserves the right to cancel orders due to unforeseen circumstances; affected customers will receive a refund of payments made.
  • Refunds (if applicable) will be processed within 7–14 working days.